My room mate and I have complained SEVERAL times about the people above us and that they have more people living there then is allowed by our city ordinance. They are extremely loud, and we've tried to go up and talk to them but they do not speak English. I’ve had a letter translated to Spanish asking them to be quiet after 10pm on weeknights, no luck. We’ve complained about 5 times to our rental office, and we have kept a record of each complaint.
NOTHING has been done about this noise. Is there a legitimate compensation due to us for lack of action taken?